When most people think about garage doors, they think about convenience—press a button, the door opens, and you’re on your way.
What they don’t often think about are the people behind those repairs when something goes wrong.
For Bobby Dickinson and Korrwon Smith, owners of GoGo Garage Service, fixing garage doors has never just been about springs, cables, or openers. It’s about earning trust, serving their community, and building a company that puts people before profits.
From Friendship to Business Partners
Before they became business partners, Bobby and Korrwon were simply friends connected through mutual acquaintances.
At the time, Bobby had spent years working in the garage door industry, while Korrwon was preparing to transition out of the U.S. Navy after nearly a decade of military service.
When Bobby decided it was time to start his own company, he knew exactly who he wanted beside him.
“I approached him with the idea,” Bobby recalls.
For Korrwon, it was both exciting and intimidating.
“I had just gotten out of the military and was trying to figure out what I wanted to do next,” he says. “It was definitely nerve-racking.”
Looking back today, they’re both grateful they took the leap.
Why They Started GoGo Garage Service
Bobby’s decision to leave his previous company wasn’t about the work itself.
It was about the direction the industry was heading.
After watching the company he worked for become part of a private equity acquisition, he realized he wanted something different.
He wanted a company built on honesty instead of high-pressure sales.
“I didn’t want to go down that route.”
So he started GoGo Garage Service with one goal in mind:
Treat homeowners the way they deserve to be treated.
Changing the Way People See Home Service Companies
Garage door companies don’t always have the best reputation.
Bobby and Korrwon know that.
That’s exactly why they’re working to change it.
As a veteran-owned and operated business, they focus on building long-term relationships rather than simply completing one repair and moving on.
“We’re trustworthy. We have amazing pricing. We really care about our customers.”
Their growing list of five-star reviews reflects that commitment.
Many customers who first call for a simple repair continue returning for future projects—and often refer friends, neighbors, and family members.
For Bobby and Korrwon, those referrals mean more than any advertisement ever could.
Building a Business From the Ground Up
Like many small businesses, GoGo Garage Service didn’t start with a fleet of trucks or a large office.
It started with determination.
“We were working out of a pickup truck.”
Some weeks, they hoped for just two service calls.
Today, the challenge is very different.
Now they’re working hard to keep up with a growing schedule and an expanding customer base.
Looking back reminds them just how far they’ve come.
Success Didn’t Come Easy
Running a business has taught both owners lessons they never expected.
Bobby had years of technical experience repairing garage doors, but suddenly found himself learning marketing, accounting, social media, and business operations.
“I learn something every day.”
For Korrwon, the biggest challenge was personal.
Transitioning from military life to civilian life wasn’t easy.
He admits he became introverted after leaving the Navy and initially struggled to communicate with customers.
“I couldn’t even talk to customers.”
Today, he spends every day building relationships with homeowners throughout the Valley.
Seeing relieved customers smile after a stressful repair has become one of his favorite parts of the job.
“It’s helped me become a better person.”
The Customers They’ll Never Forget
While every customer is important, there are a few who stay with them long after the repair is finished.
One group stands out in particular.
Elderly homeowners living on fixed incomes.
Too often, Bobby says, they’ve seen customers receive outrageously expensive quotes for repairs they simply didn’t need.
Those moments reinforce why GoGo Garage Service exists.
Their goal isn’t to sell unnecessary work.
It’s to provide honest recommendations that homeowners can trust.
Their Biggest Advice for Homeowners
One of the most common mistakes homeowners make?
Trying to repair garage doors themselves.
Garage door springs carry tremendous tension and can be extremely dangerous without the proper tools and training.
Instead, Bobby recommends focusing on simple preventative maintenance.
The easiest thing homeowners can do is regularly lubricate moving parts and pay attention to unusual sounds.
“If your garage door is screaming at you, it’s trying to tell you something.”
Korrwon also encourages homeowners to test their garage door’s safety features by checking the photo-eye sensors and automatic reverse system to ensure they’re functioning properly.
Small maintenance checks today can prevent expensive repairs later.
Busting the Biggest Garage Door Myth
One misconception Bobby hears all the time is that the garage door opener is responsible for lifting the entire door.
In reality, that’s not how garage doors work.
“The springs do all the lifting.”
A properly balanced garage door should be light enough to lift manually with very little effort.
If it suddenly feels heavy, that’s often a sign that something needs professional attention.
Growing Beyond Their Original Goals
One of the proudest moments for the GoGo Garage Service team happened recently.
Only halfway through the year, they had already achieved their annual business goals.
For Bobby, however, success isn’t measured only in revenue.
It’s measured by the people they employ.
Today, they’re proud to provide careers for a growing team while creating the kind of workplace culture they always wished they had.
“We care about our employees just like we care about our customers.”
More Than Garage Door Repair
For Bobby and Korrwon, GoGo Garage Service represents far more than fixing broken garage doors.
It’s a business built on friendship.
On military values.
On honest work.
And on the belief that homeowners deserve trustworthy service every single time they call.
As they continue growing throughout the Valley, one thing remains unchanged:
Treat every customer like family.
Leave a Reply